MSA has been involved in VoIP since its early days and understands the importance of Quality of Service, QoS. Quality is all important in preserving call quality that businesses require. This is why MSA and our partners connect directly to the phone network in all the major capital cities of Australia, unlike most VoIP providers. The MSA VoIP solution allows you to speak to customers and business associates on the phone with confidence. MSA VoIP is the answer to your communications solution as it can offer both VoIP termination or Hosted Services.

By continuously striving to provide the ultimate VoIP solution to businesses as a business tool, MSA has developed a range of capability that meets the needs of any business size. Whether you’re operating a small business from home or a large organisation, MSA offers a business-grade solution that provides superior voice quality, features and flexibility.

Based on our experience, MSA has invested in a Hosted PABX Solution. Clients of ours can connect an IP phone (either as a software client or hard phone) to our servers to take advantage of low call costs and free calls between subscribers. Expanded solutions are available where we can provide an IVR front-end coupled with line hunting, faxing, call queueing and other PABX features. This investment by MSA allows our clients to begin the journey in VoIP without the need to invest in hardware or the skills to build and maintain the infrastructure. Please contact us for further information.